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Onboarding & HR
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Knowledgebase Onboarding & HR

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How to upload a certificate or document in Work

1. Log into the Work app. 2. Tap on the Work icon. 3. Along the top bar, scroll across to tap on Certifications.

What is a self-portrait?

ID Photo Guidelines – Positive Care Solutions This article outlines the official requirements for staff ID photos at Positive Care Solutions. These guidelines are in place to ensure consistency, clari...

Employee assistance program - EAPAssist

???? Employee Assistance Program (EAP) – Positive Care Solutions What is EAP? At Positive Care Solutions, we are committed to supporting the wellbeing of our employees—both professionally and personal...

How to upload a certificate or document on a Computer

1. Log into Employment Hero HR platform. 2. Click on your account name. 3. Select My Profile. 4. Click on th

How do I access the Go1 LMS?

To access the Go1 LMS: 1. Login to your Employment Hero - HR account using your personal email address. 2. Click on 'Development' tab on the left side of the screen.

Are you having an issue with Employment Hero Work?

As this is a third party app, please submit your issue to Swag as below. 1. Login to your Work app. 2. From your Work dashboard, tap on your profile photo or initials in the top right-jand corner of t...

How to update employee details in Employment Hero

1. Log in to the Employment Hero HR platform at https://secure.employmenthero.com/users/sign_in using the personal email and password you set up during onboarding.

Roster Entry for Sleepover Shifts

1. Add the Sleep Over shift immediately after the Afternoon Shift as usual. 2. Enter the Start and End times. 2. Set the work type to 'Sleepover'. 3. Select the role as 'Sleepover'. 4. Publish the ros...